Shipping

Shipping Information

Thank you for shopping with us! We aim to get your orders to you as quickly and efficiently as possible. Please review our shipping details below:

Shipping Methods: We use DHL and DHL for all our shipments. Shipping times and rates vary based on your location and the weight of the items in your order

Insurance Lost & Theft Information

Standard Ground Shipping: accepted insurance claim up to $100.00 if package is lost or stolen.

Protected Ground Shipping: your order will be fully insured if lost or stolen and will include Signature Confirmation by default.

Shipping Calculations: Shipping costs are at a fixed rate that MyHapBox determines.

Small Packages (0oz -3oz): $3.99 Shipping Fee
Light Packages (3.1oz - 8oz): $4.99 Shipping Fee
Medium Packages (0.5lb - 0.99lb): $5.99 Shipping Fee
Heavy Packages (1lb - 2.99lb): $6.99 Shipping Fee
Super Packages (3lb+): $9.99 Shipping Fee

Occasionally, there are Free Shipping promotions based on order amount.

Processing Time: Orders typically ship within 1-3 business days from the date of purchase, unless otherwise noted. You will receive a tracking number once your order has shipped.

Requesting Personalized Packaging Video: If you are specifically requesting a Personalized Packaging Video for your order, be sure to leave a order note during checkout. It it not a 100% guarantee a video is made, but it indicates to our team that you are requesting one. Minimum order amount to request a video is $150.00 USD. If there are many order, may take additional 1-3 business days to fulfill.

If you have any questions or need assistance, feel free to reach out to us!